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IMPORTANT NOTICE related to GOOGLE MAPS
As of May 12th 2016, unannounced changes were made by Google effecting libraries of their mapping code and the hosting that our programs rely on.

A fix has been developed as a PATCH application that clients can apply themselves easily. For all customers who have issues with the map display, using dispatch application in between versions 5-7, please download the PATCH from the link below:

Option 1. GOOGLE MAPS ONLINE PATCH DOWNLOAD LINK
Option 2. GOOGLE MAPS OFFLINE PATCH DOWNLOAD LINK

1. Extract "SafeMobile_Google_Maps_patch.zip" archive
2. From within "SafeMobile Google Maps patch" folder extracted, run "SafemobileMapPatch.exe"
3. Click "Apply patch"
NOTE: Dispatcher application must be running when you apply the patch, and restarted after the patch has been applied. The Patch application will provide step-by-step on-screen instructions.

Can't find an answer to your question? Submit a new ticket, and one of our agents will get back to you as quickly as possible.

Knowledgebase